1. Top Up Your Mobile Phone by Sending Us A Premium SMS
Text "NOW" to short number 66667. Doing so will charge your mobile £5, and top your mobile up with £5 worth of London Call international calling credit.
2. You receive a Text back from us.
Within a few minutes of you SMSing us, we will send you a text with our access number 0203 347 0700 and confirmation that your mobile has £5 worth of London Call international calling credits.
3. How do I use the service now?
Dial the access number included in your welcome text message 0203 347 0700. You will then be prompted to dial the International number you wish to dial. Make sure that you prefix 00 + Country Code + Destination Number + #. The 0203 347 0700 number is a local London number, and is charged at your operator's standard rate.
4. How much does it cost?
You can find the rate to your specific destination by simply selecting the country you wish to dial on LondonCall. Each call has a 5p connection fee in addition to the per minute calling rate. The 0203 347 0700 number is a local London number, and is charged at your operator's standard rate.
5. London Call International Calling Credit Renews Automatically
When you are close to using up your calling credit, we will automatically recharge your account with another £5 of credit so that you can keep talking. If you want to stop the service, just SMS STOP to 66667.
6. Can I use my credit from a landline or a different mobile phone?
Yes. To use your credit on a different phone, simply dial the Access Number 0203 347 0700 (which is a local London number, and is charged at your operator's standard rate) from the phone that you wish to use. You will hear a message saying that you have no credit. You simply need to enter the full number of the mobile phone that you used to buy the credit, and you will then access your account. And will be able to make international calls from another landline or a different mobile phone.
7. Is there a maximum amount of top ups I can do in one day?
Yes, you can top up a maximum of 6 times in each 24 hour period.
8. Your Credit Charges Will Appear On Your Mobile Bill
Your international calling credits will be charged directly to your mobile phone. This means that you directly pay to your mobile phone provider and do not receive any bill from us.
9. How long does the credit last? Your credit will last for 90 days from the time that you top up.
10. If you need any further assistance, please contact our Customer Service team by calling: 0871 873 7949. |